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Support portals
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Trust Center
How we secure and protect your data.
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Frequently asked questions
General
What is HTT?+
HTT is a platform to create, centrally manage and deploy email signatures for Microsoft 365 and Google Workspace, with English–Vietnamese support.
Do I need to install any software?+
No. HTT runs in your browser. You build a signature, copy it and paste it into your email app's settings — nothing to install.
Is there a free trial?+
Yes. The editor and signature creation are free. Business features (team management, campaigns, automations) are on paid plans.
Account
How do I sign in?+
With email and password, or one-tap sign-in with your Google and Microsoft accounts.
How do CSV-imported employees sign in?+
An admin mints a password-less login link (Directory → Hub link) and shares it. Opening the link takes the employee straight to their signature hub.
Billing
How much does it cost?+
Every organization gets 1 free seat. For more users, seats are $0.50 per seat per month, charged in VND at the USD→VND rate when you order. See the Pricing page for details.
How does HTT accept payment?+
Via bank transfer using a VietQR code. After you transfer, the system reconciles it automatically and activates the seats you bought.
What happens when my plan expires?+
Your organization automatically returns to the Free plan (1 seat) on expiry. If you pay late, the payment is still recognised and correctly extends your plan.
Security
How is my data protected?+
Passwords are hashed with argon2id; sessions store only a hash of the token. Every organization's data is isolated and all queries are scoped to the organization.
Is HTT SOC 2 / ISO 27001 certified?+
We build toward these standards and will only claim them once genuinely certified. See the Security page for our current posture.
Still need help? Our team is happy to assist.
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